About

With the growth of the Internet and the ease of publishing content, a new era of creative minds has sprung up to share videos, music, software, products, services, opinions, and more. While the technology has empowered a generation, an unfortunate side-effect has been a culture in which some consumers of this content have provided feedback in a form that is personalized, mean-spirited, disrespectful, and in some cases, malicious.

Unfortunately, this conduct can be jarring for many people, with some going as far to give up sharing their creative endeavors so as not to deal with the “wrath of the Internet”.

Dealing With Disrespect is a short, simple to read, free book that provides a straight-forward guide for handling this kind of challenging feedback, picking out the legitimate criticism to learn from, and ignoring the haters. The book helps put all communication, whether on or offline, into perspective and helps you to become a better communicator yourself.

The book is written by Jono Bacon, leading community manager and consultant, author of The Art of Community, founder of the Community Leadership Summit, and Ubuntu Community Manager.

Dealing With Disrespect is designed to be easily shared so if you see someone struggling with this kind of disrespectful feedback, you can point them quickly and easily at a guide that can help.

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